All Accounts

Frequently Asked Questions

Answers to your questions

How can I check my account balance?

Via the mobile banking app, ATMs, or by visiting a branch.

How can I view recent transactions?

Through account statements in the mobile app or by requesting a statement from a branch.

Can I request an account statement?

Yes, electronically through the app or physically at a branch

Why was an amount deducted from my account?

It may be due to a transaction (withdrawal, transfer) or service fees. Contact customer service for details.

How can I update my phone number or email?

By visiting the nearest branch to ensure security and compliance requirements